SMI shipping department is more and more careful about its customers' requirements!
To this purpose, SMI S.p.A and DHL International joined their efforts, in order to develop a software system integrated in the ERP (Enterpirse resource planning) of both the companies.
This system has great advantages for the customers:
Quicker spare parts delivery;
Automatization of a series of procedures that were previously performed manually;
Automatic e-mail notification, both to the customer and to SMI, including the following information: successful shipment, shipment date, AWB number, package features and link to DHL website in order to display the "shipment-tracking details".
Here is an example of the e-mail notification sent by this service:
*** *** ***
Oggetto: DHL Shipment Notification
DHL INTERNATIONAL GmbH
The following 1 piece(s) have been sent via DHL International GmbH on 10/07/2007 on Shipment Number 4960316093.
If you wish to track this shipment, please visit DHL website at http://www.dhl.com or contact your local DHL Customer Service office.
If you have a Web-enabled mail reader, click the link below to view shipment- tracking details: http://www.dhl.com/cgi-bin/tracking.pl?AWB=4960316093 or just forward this E-Mail to firstname.lastname@example.org and you will receive the tracking results in your inbox within minutes. Y ou can also contact your local DHL customer service department.
Please not reply to this email.
RECEIVER : "CUSTOMER name and address" SENDER : SMI SPA: Via Piazzalunga 30 San Giovanni B. 24015 ITALY
SMI S.p.A. Sede administrativa: Via Carlo Ceresa, 10 - 24015 San Giovanni Bianco (BG) - ITÁLIA Sede oficial: Via Monte Grappa, 7 - 24121 Bergamo (BG) - ITÁLIA C.F. e P. IVA IT03942700166 - R.E.A. 421708 Capital Social - Euro 5.000.000 i.v.